Mercedes-Benz Citan recalls
Recalls to 31 Oct 2026, from DVSA's file. Each recall shows its own launch date.
DVSA lists 18 safety recalls naming the Mercedes-Benz Citan, launched from 2014 to 2026. Most recalls cover only cars built in certain dates or chassis number ranges, so check a specific car on GOV.UK's recall check.
Mercedes-Benz Citan recalls at a glance
- Recalls
- 18
- 2014 to 2026
- Latest recall
- 4 April 2026
- R/2026/120
Source: DVSA RecallsFile.csv, recalls launched from 1992 to October 2026, downloaded 31 October 2026. Open Government Licence v3.0.
Every Mercedes-Benz Citan recall
Newest first. The concern is the part or system affected, the defect is what can go wrong, and the remedy is what the manufacturer does to put it right.
Replace clutch assembly
R/2026/120, launched 4 April 2026
Defect: Mercedes-Benz AG has determined that on certain Citan model vehicles the clutch pressure plate might not meet specifications.
Remedy: As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will replace the clutch on the affected vehicles.
Initialisation of Central Control Unit
R/2025/332, launched 2 September 2025. Also covers the Ecitan
Defect: Mercedes-Benz AG has determined that on certain Citan/eCitan model vehicles the central control unit might not initialise.
Remedy: As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the central gateway control unit on the affected vehicles.
A SOFTWARE VERSION WHICH IS NOT COMPATIBLE WITH THE ESP CONTROL UNIT COULD HAVE BEEN INSTALLED
R/2021/415, launched 8 December 2021, 11 vehicles affected across the models it covers
Defect: On certain vehicles a software version which is not compatible with the ESP control unit could have been installed during a workshop visit.
Remedy: Update the ESP control unit software on affected vehicles.
THE FUEL LINE COULD CHAFE AGAINST THE AIR CONDITIONING LINE
R/2021/254, launched 6 October 2021, 636 vehicles affected across the models it covers
Defect: The fuel line could chafe against the air conditioning line due to an insufficient minimum distance.
Remedy: Replace the existing fuel line with a fuel line reinforced with a protective sleeve on the affected vehicles.
ON SOME VEHICLES WITH A REAR-VIEW CAMERA THE TAILGATE MAY BE UNLOCKED INDEPENDENTLY / AUTOMATICALLY
R/2021/186, launched 1 July 2021, 6 vehicles affected across the models it covers
Defect: On some vehicles with a rear-view camera the tailgate may be unlocked independently/automatically.
Remedy: Seal the duct for the electrical wiring harness of reversing camera on the affected vehicles.
CERTAIN THREADED CONNECTIONS ON THE LEFT/RIGHT WHEEL CARRIER ON THE REAR AXLE MAY NOT HAVE BEEN IMPLEMENTED CORRECTLY
R/2020/018, launched 12 March 2020, 433 vehicles affected across the models it covers
Defect: Threaded connections on the left/right wheel carrier on the rear axle of certain vehicles may not have been implemented correctly
Remedy: Check the threaded connections and if necessary replace wheel carriers and/or brake caliper supports on the rear axle
DUE TO A SOFTWARE ERROR THE ECO START/STOP FUNCTION MAY NOT BE PRESENT
R/2019/445, launched 14 January 2020, 284 vehicles affected across the models it covers
Defect: The ECO start/stop function may not be present for certain vehicles.
Remedy: Perform coding in the fuse and relay module control unit on the affected vehicles.
THERE IS A FAILURE TO OBSERVE THE INFORMATION IN THE OPERATOR'S MANUAL CONCERNING PARKING THE VEHICLE
R/2019/373, launched 12 November 2019, 65 vehicles affected across the models it covers
Defect: Incorrect operation of automatic gearbox may allow vehicle to roll away.
Remedy: Update operator's manuals and apply an information label in the vicinity of the selector lever
SOFTWARE IN THE ENGINE CONTROL UNIT NEEDS UPDATING
R/2019/271, launched 21 August 2019, 189 vehicles affected across the models it covers
Defect: Improve the vehicle emissions via software updates.
Remedy: Update the software of the engine control unit.
SOFTWARE IN THE ENGINE CONTROL UNIT NEEDS UPDATING
R/2019/270, launched 21 August 2019, 2,462 vehicles affected across the models it covers
Defect: Improve the vehicle emissions via software updates
Remedy: Update the software of the engine control unit.
HOLE MAY APPEAR IN THE HEAT SHIELD CONNECTION AT THE DIESEL PARTICULATE FILTER/CATALYTIC CONVERTER HOUSING
R/2018/210, launched 27 December 2018, 7 vehicles affected across the models it covers
Defect: A fault in the welding process could cause a leak
Remedy: Replace particulate filter/catalyst converter on affected vehicles
SEAT BELT SECURING BOLTS MAY NOT BE CORRECTLY TIGHTENED.
R/2017/316, launched 22 December 2017, 15 vehicles affected across the models it covers
Defect: The bolts securing the seat belts to the B- and C-pillars on the left side of the vehicle may possibly not have been tightened to specification.
Remedy: On affected vehicles check bolts for tightness and if necessary tighten to correct torque.
LOSS OF BRAKE FLUID
R/2017/008, launched 15 February 2017, 292 vehicles affected across the models it covers
Defect: Unions on certain brake pipes may not have been tightened to the correct torque. This may allow fluid to escape and affect the braking efficiency.
Remedy: On affected vehicles check pipe unions and brake fluid level. Tighten unions and adjust fluid level where necessary.
STEERING COLUMN MAY FRACTURE
R/2017/080, launched 10 February 2017, 44 vehicles affected across the models it covers
Defect: Certain Citan vehicles may have cracks on the steering column tube due to a manufacturing fault.
Remedy: On affected vehicles replace the steering column/power steering motor assembly.
SEAT BELT MAY FAIL
R/2016/079, launched 9 May 2016, 8 vehicles affected across the models it covers
Defect: The mounting screws of the belt guide brackets at both the left hand and right hand C-Pillars may not have been tightened correctly. Therefore the seat belt/s may not perform as intended increasing the risk of injury during a collision.
Remedy: Recall the vehicles that are likely to be affected and correct the fixing for the mounting screw of the belt guide brackets.
PASSENGER BENCH SEAT MAY FAIL
R/2016/048, launched 22 April 2016, 60 vehicles affected across the models it covers
Defect: The bolt securing the passenger seat back rest may fracture. If this happens the back rest cushion may drop. In the event of a collision the seat belt may not fully restrain the passenger as intended.
Remedy: On affected vehicles replace the mounting screws with additional sleeves.
BRAKING MAY BE AFFECTED
R/2014/097, launched 6 October 2014, 1,673 vehicles affected across the models it covers
Defect: Due to a fitment error on the production line the possibility exists that on a limited number of vehicles the brake pipes may not have been installed into their correct ports on the ABS hydraulic unit. As a result under hard acceleration or emergency braking abnormal handling characteristics of the vehicle may occur. In extreme conditions this could result in a road wheel locking causing the vehicle to skid unexpectedly.
Remedy: Affected vehicles will be recalled to check brake pipes are fitted correctly to the ABS unit. Where necessary the brake pipes will be replaced.
WINDOWBAG SYSTEM MAY FAIL TO DEPLOY CORRECTLY
R/2013/147, launched 22 January 2014, 143 vehicles affected across the models it covers
Defect: It has been identified that the side window airbags on the Citan Crewbus are possible working to the extremes of its operating tolerance. Therefore if the vehicle was to be involved in a collision then the airbags may not deploy correctly.
Remedy: Recall all affected vehicles to improve the operation of the side window airbag system.
Source: DVSA RecallsFile.csv, recalls launched from 1992 to October 2026, downloaded 31 October 2026. Open Government Licence v3.0.
What to do next
If you own a Mercedes-Benz Citan, check its registration on GOV.UK and ask a Mercedes-Benz dealer whether any recall work is outstanding. If you are buying one, ask the seller for proof the work was done, and run a Motoring Insider history check for finance, write-offs and the MOT history.